Spectrum Health and Human Services

Spectrum Health and Human Services’ mission is to respectfully partner with adults, children, and families as they recover from behavioral, emotional, mental health, and/or substance abuse-related disorders; and to promote hope, empowerment and self-defined improvements in their quality of life.

We live our agency core values in everything we do for our clients and for our staff as a team. Our core values – accountability, empowerment, diversity, ethics, excellence, and respect – are apparent in the innovative programs we develop and our collaborations with other like-minded agencies

Spectrum Health counseling centers are Certified Community Behavioral Health Centers (CCBHC), a special provider type in Medicaid, designed to provide a comprehensive range of mental health and substance use disorder services to vulnerable individuals. Our podcast - Spectrum Health Journey - offers a comfortable way to talk about behavioral health issues to help break the stigma about mental health. We host an annual community event - Not One More: Stand Together to End Overdose - to remember lives that were lost and connect people with community resources. It's free, open to everyone, and includes music, too. Our Buffalo Hope COMHPS team is in the community every day teaching people about coping strategies and how to embrace wellness habits.

Our team finds challenge and reward in working together to make our community and society a better, healthier place.

Spectrum Health and Human Services offers counseling and supportive services to adults, children, and families who live with mental health and/or addiction-related disorders. Spectrum Health has counseling centers throughout Western New York, including our Downtown Buffalo Counseling Center (1298 Main St) which has served the urban core for 30+ years, and the East Buffalo Rapid Response Center in located in the Kirsten Vincent Recovery and Respite Center at 111 Maple St. near the medical corridor. Spectrum Health staffs a 24/7 crisis helpline for adults (716 710 5172), plus the C.A.R.E.S. program for youth in crisis (716 882 HELP). Visit our website at www.shswny.org.